Quality Review (QR) Unit Supervisor
The Wisconsin Department of Children and Families (DCF), Division of Management Services, Bureau of Performance Management is currently recruiting to fill a Quality Review Unit Supervisor position. This position can be based in any of the DCF Offices including (Madison, Milwaukee, Waukesha, Green Bay, Eau Claire, Rhinelander, and Fond Du Lac). DCF offers great benefits, personal growth opportunities and work-life balance as a State of Wisconsin employee; and the intrinsic reward associated with serving the children and families of Wisconsin.
Come see why DCF is such a great place to work!
DCF is committed to the important work of helping children, youth and families become safer, more secure and progress down the road to true independence. For more information about DCF, visit our website at http://dcf.wi.gov/.
Position Summary: The Quality Review (QR) Unit Supervisor is responsible for managing and overseeing the implementing of the child welfare case review program and associated processes. The Supervisor leads and supports staff in developing, implementing, and maintaining case review tools, trainings, and databases.
In partnership with other stakeholders, the Supervisor identifies key areas on which to focus child welfare continuous quality improvement activities to improve performance, achieve better outcomes for children and families, and meet agency goals.
This position requires extensive communication and collaboration with management and staff across the department, with other state agencies, with local counties, and with contractual partners - to support the department’s child welfare goals and initiatives.
The individual in this position will also be asked to consult with program areas throughout the department on the development of non-child welfare case review tools – in an effort to share expertise and promote alignment and best practices across DCF programs.
Qualifications: Please address the following in your cover letter and/or resume:
Minimally qualified applicants will have:
- Experience working in child welfare (Access, Initial Assessment, Ongoing case management and adoption, etc.)
- Experience analyzing, developing and/or maintaining policies and/or procedures
- Experience interpreting, writing, and/or presenting data (depicting analytical data in visual formats, research reports, etc.)
- Experience in continuous improvement efforts (Quality Improvement principles, DAPIM, Lean, Six Sigma, etc.)
Well-qualified applicants will have:
- Experience working with and/or conducting analysis using DCF data systems and/or programs serving WI families (eWiSACWIS, KIDS, Cares, etc.)
- Experience working with the Child and Family State Federal Review (CFSR) regulations, policies, programs and goals
- Experience with supervisory and management techniques and practices (including leading and/or directing staff, evaluating performance, hiring, etc.)
How To Apply: If you haven’t already done so, you will need to create an account and apply online. You must apply online to be considered for this position. Application materials will not be accepted if received in an e-mail, as a hard copy or a fax.
After you are logged in and are viewing the announcement, click “Apply Now.” You will be asked to provide your personal information, attach a resume and cover letter, and then complete one assessment question, indicating your interest in consideration for this position. Online applications that do not include all of the requested materials will not be considered.
The deadline to apply is 11:59 PM on November 29, 2020.